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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Qwaqwa Campus graduates encouraged to face the world with confidence
2015-05-14

 

Speech: Nikiwe Bikitsha 

The Qwaqwa Campus of the University of the Free State conferred over 800 degrees during this year's graduation ceremonies that were held on 8-9 May 2015. These included four PhDs in Natural and Agricultural Sciences.
 
The guest speaker, eNCA's Nikiwe Bikitsha, encouraged graduates to make it their business to learn about everything, no matter where they go.
 
''Having a qualification does not mean that now there will be tasks that are beneath you. No task should ever be too insignificant for you to do,'' said Bikitsha.
 
''You should make it your business to know every aspect of your work because that is where you get opportunities. Find somebody to help you along. Asking questions sharpens your skills and broadens your horizons. Asking questions also communicates to your employers and associates that here is someone who needs to be groomed and nurtured.'' she added.
 
In his congratulatory message, UFS Chancellor, Dr Khotso Mokhele, challenged the graduates to face the journey ahead with confidence.
 
''The journey ahead depends entirely on you, '' he said.
 
''You may think it depends on your parents, your country or the government. But the truth is that this is your journey. What is critical now is the kind of choices you are going to make. There will be stumbling blocks along the way, but you have to make it through,'' said Dr Mokhele.
 
''As the university'’, he continued, ''we hope you are going to make transformative choices that will impact positively on our people, our country and our continent''.
 
Dr Mokhele paid a special tribute to the four PhD graduates, three of whom matriculated at  local Qwaqwa schools, with the fourth matriculating at Mafahlaneng, Tweeling.
 
World-renowned composer and playwright, Dr Mbongeni Ngema, provided musical entertainment.
 
Both ceremonies were attended by community, business and traditional leaders in the Maluti A Phofung area.
 
Also in attendance were over 500 grade 12 learners from Qwaqwa, Kestell, Harrismith and Bethlehem schools.

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