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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Student represents UFS and SA in world orchestra
2015-11-27



The A-list violist, Maja van Dyk 

Among the 100 musicians from 74 countries who performed at the Carnegie Hall in New York as part of the International Youth Philharmonic Orchestra (YPHIL) tour was Maja van Dyk. The viola player was one of two South Africans, and the only University of the Free State (UFS) representative, in the main performance of the tour on 27 September 2015.

“The highlight of the tour was definitely the concert in Carnegie Hall,” said Maja.

The fourth-year BMus student at the UFS Odeion School of Music (OSM) was one of 900 musicians between 18 and 26 years of age who auditioned for the world orchestra.  She reached a major milestone in her music career when she was selected as both our country and our university’s ambassador.

The YPHIL project is a hub for the most powerful young performers from all over the world who spotlight social issues affecting the global collective through music. This objective behind creating one symphonic voice is to unite and empower in an unconventional manner.

Over the years, Maja has gathered a wealth of experience by playing for the MIAGI Youth Orchestra, the South African National Youth Orchestra, the Free State Youth Orchestra, the OSM Camerata, and the Free State Symphony Orchestra, as well as the Bloemfontein and Stellenbosch City Orchestras.

As a member of the National Youth Orchestra, she was invited to tour the country with the world-class Zurich Chamber Orchestra and the Zürcher Kammerorchester in 2012 and 2013 respectively. Her recent international exposure cannot be separated from past stints on the world stage. “I participated in tours of The World Orchestra to Spain and Lebanon, prior to the YPhil tour to New York City this past September,” she said.

The award-winning Maja is currently playing as an ad hoc member for the Cape Town Philharmonic Orchestra. She moved to the Western Cape after she played in her last exam last week.

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