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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

State of our campuses
2016-05-13

16 May 2016: Qwaqwa Campus reopens on Wednesday 18 May 2016

The Qwaqwa Campus of the University of the Free State (UFS) will reopen residences on Wednesday 18 May 2016 from 12:00 for occupation by registered students.

 

12 May 2016: Qwaqwa Campus closed until further notice

Students and staff were instructed to leave the campus with immediate effect.

 

16 March 2016: Investigations into incidents on the Bloemfontein Campus: 22-26 February 2016

Investigations underway into incidents relating to the Varsity Cup rugby match at Xerox Shimla Park and all other criminal acts occurring during protest action

 

04 March 2016: Letter from Emma Sadleir, Social Media Law Consultant

Letter from Emma Sadleir, Social Media Law consultant

 

04 March 2016: Extension of the academic calendar

Academic calendar extended by one week

 

04 March 2016: UFS urges individuals to come forward with evidence

UFS urges individuals to come forward with evidence about incidents on the Bloemfontein Campus last week

 

29 February 2016: Confirmation of the security arrangements on the Bloemfontein and South Campuses for the week

As communicated yesterday, herewith confirmation of the security arrangements.

 

29 February 2016:  Statement by the senior leadership of the University of the Free State

Statement by the senior leadership of the University of the Free State regarding the situation on the Bloemfontein Campus

 

28 February 2016: Academic and security arrangements

Academic and security arrangements on the Bloemfontein and South Campuses for the coming week

 

28 February 2016: Letter to parents

Letter to parents from Prof Jonathan Jansen, Vice-Chancellor and Rector of the UFS

 

28 February 2016: Availability of academic and security arrangements

Information about academic and security arrangements on Bloemfontein and South Campuses will be communicated by 14:00.

 

25 February 2016: UFS management and contract workers reach agreement

Earlier today, the management of the University of the Free (UFS) reached an agreement with contract workers

 

24 February 2016: Kovsies gather in prayer

Kovsie students gathered at the Bloemfontein Campus Main Gate to unite in prayer

 

24 February 2016: UFS Bloemfontein and South Campuses closed from 25 to 26 February 2016

To reopen on Monday 29 February 2016

 

23 February 2016: A statement by Prof Jonathan Jansen, Vice-Chancellor and Rector of the University of the Free State (UFS)

Situation on the Bloemfontein Campus

 

23 February 2016: Situation on the UFS Bloemfontein Campus under control after further disruptions

The safety of students in residences on campus is the major concern for the senior leadership of the university

 

22 February 2016: Varsity Cup rugby match between FNB Shimlas and FNB NMMU Madibaz disrupted

The Varsity Cup match between the FNB Shimlas and FNB NMMU Madibaz was disrupted in the 17th minute when a group of protesters moved onto the field in order to disrupt the match already underway.

 

22 February 2016: UFS Bloemfontein and South Campuses closed from 23 to 24 February 2016

The University of the Free State’s (UFS) Bloemfontein and South Campuses will be closed from 23 to 24 February 2016.

 

22 February 2016: Update on situation on the Bloemfontein Campus

Striking outsourced contract workers have been demonstrating outside the Main Gate of the Bloemfontein Campus

21 February 2016:  Strike by outsourced contract workers on the Bloemfontein Campus

All academic and administrative services will continue as normal.

 

18 February 2016: Protest by contract workers on the Bloemfontein Campus

A group of mostly contract workers protested on the Bloemfontein Campus of the University of the Free State.


25 January 2016: No incidents on the three UFS campuses

Comparative figures still indicate that day-to-day registration compares well with that of 2015.

 

19 January 2016: Campus activities are continuing as normal

Registration process is progressing well 

 

 

 

 

 

 

 

 

 

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