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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

African issues the core of international conference
2016-02-19

Description: Prof Hussein Solomon Tags: Prof Hussein Solomon

Prof Hussein Solomon, Senior Professor at the Department of Political Studies and Governance of University of the Free State (UFS), expects the Osaka University–UFS Conference to influence African policy makers.
Photo: Supplied

Scholars and policymakers are expected to map out the political, economic, social, and educational trajectory at the Annual Osaka University–University of the Free State (UFS) Conference from 22 - 23 February 2016. The State of South Africa and Conflict Resolution in Africa are the themes of the two-day conference, hosted by the University of the Free State (UFS) on the Bloemfontein Campus.

The Osaka School of International Public Policy, Japan, and UFS Department of Political Studies and Governance have invited international academics, policymakers, and stakeholders in an attempt to reflect on a new path forward for the country and the continent.

Acknowledging problems to deal with them

According to Prof Hussein Solomon, Senior Professor in Political Studies at the UFS, “the idea is not only to map out the scale and gravity of the problems confronted, but also to arrive at policy-relevant conclusions. Both Prof Virgil Hawkins of Osaka University and I have briefed, and will continue to brief, African policy makers, so hopefully they could use this information within their own organisations,” he added.

Mapping the way forward

Papers will be presented by delegates from Osaka University, University of Pretoria, Eduardo Mondlane University in Mozambique, the Volksblad, the Free State Legislature, the Institute for Global Dialogue and Operations, Glacier by Sanlam, and the African Centre for the Constructive Resolution of Disputes.

Details of event

Date: 22 and 23 February 2016
Time: 08:45-16:15 and 09:00-14:30
Place: Albert Wessels Auditorium, Bloemfontein Campus
RSVP: Ms Marichen Preller at PrellerMI@ufs.ac.za for catering purposes.

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