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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Medical students enrich lives through community service project
2016-03-18

Description: 2016 03 18 Outreach  Tags: 2016 03 18 Outreach

A group of third-year medical students organised a fun day for Ons Kinderhuis as part of their community service project.

As part of their curriculum, third-year MBChB students are required to complete a community service project in collaboration with a specific NGO in Bloemfontein. Not only do these projects serve an academic requirement, but also echo the spirit of service and compassion emblematic of the Human Project of the University of the Free State (UFS).

 

One group of students chose to pour their time and care into Ons Kinderhuis–home to 100 children with special needs. Since their involvement, these medical students have helped improve the home’s facilities and also hosted various fun days for the staff and children.

 

The latest fun day was celebrated on Saturday 12 March 2016. The festivities were kicked off in the morning by a game of soccer using the brand-new goal posts recently built by the medical students. It was difficult to decide who were more excited – the children or the staff – when some of the Cheetah rugby players joined the event. A slippery slide came in handy to wash off sticky hands and mouths and for little bodies with lots of energy the jumping castle was a perfect answer. Faces were painted and a banner created while music and the smell of the braai floated into the autumn air.

 

“I couldn't help but be proud of my team and thankful for this opportunity,” said Willem Potgieter, one of the student volunteers. Seeing the smiles on the children’s faces made it all worthwhile. “It was truly a humbling and a great learning experience for each and every one of us,” Willem said.

 

This group of medical students consist of Burger Oosthuizen, Marié Engelbrecht, Lourens Badenhorst, Dirki Wessels, Roodt Ehlers, Shirley-Louise du Plessis, Mariet Geldenhuys, Louise-Mari Zietsman and Willem Potgieter.

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