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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Elizabeth Molapo crowned Miss South 2016 First Princess
2016-03-22

Description: Elizabeth Molapo  Tags: Elizabeth Molapo

From the left are Anri Powell (Elizabeth Molapo’s mentor), Miss South Africa 2016 First Princess, Elizabeth Molapo, and designer/Miss SA judge Casper Bosman at Carnival City after the crowning.

“I remember feeling very happy and humbled,” said Elizabeth Molapo, Miss South Africa 2016 First Princess, about the moment she was crowned on Saturday 19 March 2016 at Carnival City, Johannesburg.

Molapo has been overwhelmed by the support she received since making the Top 12 last year. “It’s one thing to enter Miss South Africa and believe in yourself but it’s another to know that the judges, South Arica, and all the stakeholders believe in you.”

The Kovsie community is absolutely thrilled and delighted by the achievements of the former University of the Free State (UFS) BCom Economics student. "Elizabeth's talent, commitment, and grace are known to us and it is not surprising that she has fared so well in this national competition,” said Prof Jonathan Jansen, Vice-Chancellor and Rector of the UFS.

“Coming in the wake of the achievements of medical student, Rolene Strauss (Miss South Africa 2014 and Miss World 2014), Elizabeth has proven once again that the UFS is a place where beauty and talent are deployed in the service of humanity,” Prof Jansen added.

Molapo congratulated the winner of Miss SA 2016, Ntandoyenkosi Kunene. “I believe in Ntando, she’s such a beautiful and amazing woman and I believe she will carry that crown with the utmost honour and respect.”

The road ahead for Molapo holds a possible move to Johannesburg for a job offer by Cell C. She also plans to enrol for an honours degree in either Economics or Marketing, and hopes to represent South Africa at the Miss Universe contest.

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