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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

New Dean of Student Affairs appointed
2016-08-23

Description: Pura Mgolombane Tags: Pura Mgolombane

Pura Mgolombane, newly-appointed
Dean of Student Affairs at the
University of the Free State.
Photo: Charl Devenish

“Students must always remember that people are human beings before any other identity they may embody.”

This is the message to the students of the UFS campuses from Pura Mgolombane, newly-appointed Dean of Student Affairs at the University of the Free State (UFS) in August 2016. He has replaced Cornelia Faasen, who acted as Dean from December 2014 to July 2016.   

Being part of the Kovsie community
Previously, he was part of the Kovsie family as Assistant Dean of Student Life and Leadership (2011-2013). Before that, he was the Diversity, Ethics, and Social Justice Manager at the University of the Witwatersrand from August 2013 to July 2016. Mgolombane said he is most excited to “observe and experience an inclusive culture” at the university.

“I am looking forward to being part of a team that creates sufficient conditions for every member of the Kovsie community to feel that they belong here; from Qwaqwa campus, to South campus, to Bloemfontein campus.”

Making sure humanity comes first
His primary focus will be “to create Humanising Student Lived Experiences”. I want to create conditions where students feel that their humanity matters, because it is in such conditions that students are likely to excel academically,” he said.

These conditions will be created through the introduction of programmes and activities known as pedagogies, namely the humanising pedagogy and the pedagogy of discomfort. “All of these pedagogies and frameworks will be contained and further clarified in the Dean of Student Affairs Strategy which will be finalised no later than December 2016.”

Overcoming challenges faced by students
Regarding the challenges facing UFS students, Mgolombane said that “it is only when all out humanity is affirmed that we are likely to find lasting peace.

“Those who are in power or privileged positions have a responsibility to be in solidarity with the marginalised groups in pursuit of Social Justice.”

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