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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Conversations of the untold tales of apartheid
2016-08-30

Description: Conversations of the untold tales of apartheid Tags: Conversations of the untold tales of apartheid

Prof Pumla Gobodo-Madikizela leading a dialogue
held at the Johannes Stegmann Art Gallery with
guest speakers, Candice Mama, Siyah Mgoduka,
and Sue Williamson.

Photo: Johan Roux

The Vice-Chancellor’s Lecture Series on Trauma, Memory and Representations of the Past in  the Unit for Trauma, Forgiveness and Reconciliation Studies at the University of the Free State (UFS) hosted a dialogue between students and guest speakers, Sue Williamson, Candice Mama, and Siyah Mgoduka at the Johannes Stegmann Art Gallery on the Bloemfontein campus.

The conversation, led by Prof Pumla Gobodo-Madikizela, Senior Research Professor in Trauma, Forgiveness and Reconciliation Studies at the UFS, touched on students’ direct historical trauma and memory experiences, allowing them to share their contribution to transformation.

Mama and Mgoduka shared their personal experience of how the negative impact apartheid’s fatal events consumed their everyday life. Both their fathers were killed by the apartheid assassin, Eugene de Kock, whom they have met and with whom they have since been reconciled.  Reflecting on this historical memory, both of them agree that meeting their fathers’ killer has changed their lives.

“Forgiveness is a personal journey one
takes in order to let go of bitterness and hate.” 

“Before meeting De Kock, I was bitter, angry, and full of hatred towards him. After that meeting, I became a better person and more engaged, and stopped stereotyping white people,” says Mama.

Mgoduka says, “Forgiveness alone will not work. There needs to be an interest in each other as black and white.”

The dialogue followed the launch of Williamson’s art exhibition, No More Fairytales, held at the Johannes Stegmann Gallery on 18 August 2016. Through a series of interactive pieces, the artwork captures events that led to the role of the Truth and Reconciliation Commission (TRC).

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