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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

First residence for UFS South Campus
2016-09-01

Description: First residence for UFS South Campus Tags: First residence for UFS South Campus

The residence has 146 double rooms with 17 kitchens
overall, each corridor has one kitchen. The residence
also has a gazellie and a conference room that
can accommodate 50 people.
Photo: Charl Devenish

The South Campus of the University of the Free State in Bloemfontein now has its own student residence. Completed in June 2016, the new residence can accommodate 250 undergraduate and 20 postgraduate students.
 
The residence has 270 beds, with 20 single-bedroom flats and 12 additional single rooms in the corridors.  Each of these single-bedroom flats has a kitchen, lounge, and a bathroom. There are 146 double rooms with 17 kitchens overall, each corridor has one kitchen. The residence also has a gazellie, a conference room that can accommodate 50 people, as well as eight laundry rooms with a drying area.
 
“Students at the South Campus have, up until now, been commuting from the Bloemfontein Campus and residential areas around town. We are extremely proud that accommodation will now be available to our students on the campus. Although the official opening of the residence is said to take place early in 2017, some students have already moved in,” says Prof Daniella Coetzee, Principal of the South Campus.
 
The residence was built at a cost of R57 million, which was funded by the UFS and the Department of Higher Education and Training.
 
Residence accessible to differently-abled people
The UFS strives to cater for differently-abled people by making all its buildings accessible to them. This residence is no exception, as it has two rooms available on the ground floor of Block C for differently-abled students. These rooms accommodate two students per room.
 
A one-of-a-kind newly installed water system
The residence is also the first at the university that has a grey-water system installed. Grey water is made up of bath, shower, and bathroom sink water. The water will then be reused for toilet flushing as well as for irrigation purposes on the campus.

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