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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

FASSET students on South Campus urged to ‘position themselves for success’
2016-08-31

Description: FASSET prize-giving Tags: FASSET prize-giving

Boniswa Segoe with Tshegofatso Setilo at the FASSET
prize-giving. Boniswa received two separate accolades
on the day for her academic achievements.
Photo: Charl Devenish

On 12 August 2016, 125 FASSET-funded students on South Campus were rewarded for their first-semester efforts during a ceremony “to celebrate hard work, dedication, and excellence”, according to Lerato Sekonyela, who chaired the event. FASSET is the Finance and Accounting Services Sector Education and Training Authority. This sector is the largest employer of people with financial skills. “One of FASSET’s many objectives is to develop the competence of employees, resulting not only in an incredible level of training , but also in an improvement in the quality of life for many,” according to Tshegofatso Setilo, Manager: University Preparation Programme at the South Campus.

Jean Grundling,
Academic Head at South Campus, welcomed students, as well as the guests, tutors, and facilitators present, saying, “This is a milestone in your learning journey.” Quoting the words of Nelson Mandela, “A good head and good heart are always a formidable combination”, Grundling added, “Never stop learning, but also look at the compassion in your hearts.”

Tania Lee, projects director at FASSET, explained how funding is obtained from the financial sector. Ms Lee also expanded on the various projects FASSET is undertaking; from the lowest level, where schoolchildren are provided adequate career guidance, through TVET support by means of learnerships, to a full bursary scheme planned for next year.

Ms Lee advised: “Position yourself for success.” Using an analogy from an athletics event at the recent Rio Olympic Games, she exhorted students to take up a position like a runner in a relay race, poised and ready to sprint off after receiving the baton. She urged: “Aspire to become the heroes for our country.”

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