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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Gastroenterology Unit works to bring a transformative impact to healthcare
2016-11-21

Description: Gastroenterology Unit  Tags: Gastroenterology Unit

Dr Rita Nathan, Acting CEO of Universitas Hospital,
Prof Willem Kruger, Acting Head of the
School of Medicine, and Prof Jan van Zyl,
Head of Department of Internal Medicine.
Photo: Nonsindiso Qwabe

The departments of Surgery and Internal Medicine at the University of Free State launched the newly upgraded Gastroenterology Unit of the Universitas Academic Hospital on 8 November 2016. Realising the need to provide state-of-the-art equipment that caters for various health needs, the unit has acquired new pieces of equipment worth R7 million. Through the equipment, a move towards the digital revolution, the unit hopes to bring about a transformative impact on healthcare service delivery in central South Africa and its surrounds.

Upgraded unit will make a difference on burden of diseases
Dr Rita Nathan, Acting CEO of the Universitas Hospital, said the increase in the number of scopes, and the improvement in technology, will facilitate improved service delivery to the community of the Free State and beyond. “This upgrade will enable the unit to make a tremendous dent in the burden of diseases in the communities we serve.”

Unit a unique feature in central South Africa

Serving a population from the Free State, Northern Cape, Eastern Cape and Lesotho; the growing demand of health services has led to an increase in the number of patients treated by the unit. This unit is unique in central South Africa as the only one providing endoscopic intervention for cases like gastrointestinal bleeding. It is also the only 24-hour gastroscopic service available in the state sector.

Improved service delivery linked to enhanced training platforms

Prof Willem Kruger, acting head of the School of Medicine, said that the upgrading of equipment will have an immense impact on not only service delivery, but also on training platforms in the latest technologies. “It important, as a university, that our doctors have the latest technology at their disposal to facilitate training. If training improves, service delivery improves. The two on inextricably linked.” he said.

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