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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

UFS Library book launch programme fosters dialogue between students and authors
2017-03-30

Description: Library book launch 2017 Tags: Library book launch 2017

The University of the Free State (UFS) Sasol Library has hosted a series of book launches since 2016, bringing to the Bloemfontein Campus various new and seasoned authors who share their stories with the campus audiences. The Launch Your Book at the Library Programme hosted two authors on 23 March 2017, Itumeleng Sekhu and Marcia Ramodike. Both authors spoke about their life-changing experiences and shared their heart-wrenching stories, filled with courage and hope. 

“Libraries must take the lead in creating dialogue, expression of ideas and inculcating a culture of reading and writing. This programme was also established to bridge the gap and find ways to encourage students to read and write, by creating a platform where they can interact with authors and see that people who write books are ordinary people with real stories to tell,” said Marcus Maphile, Assistant Director: Library Marketing and Community Engagement.

Speaking about her book, Itumeleng Sekhu described her experiences from childhood and her life as a disabled person after being severely burnt in a fire accident in her home as a baby.  She said: “I tried to commit suicide several times because I had lost hope. Eventually after failing to do so, I realised at some point that it was time for me to let my light shine through.” She wrote her book, titled What Do You See?, which has received substantial media coverage, to encourage others who live with painful experiences, disabilities and what she terms “internal wounds”, hoping that her experiences could help to heal them.

Marcia Ramodike’s book, An Empty Pride to a Full Price, paints a picture of her life as a youth grappling with adult issues. She describes her pain after her mother’s death, and her constant battle with the legacy of the difficult socio-economic conditions she grew up in. When students asked Ramodike what she thought the right time was to write a book, she responded, “today is the right time to write your story”.

The UFS Library has hosted 16 book launches since 2016, with the biggest being the launch of Zubeida Jaffer’s book Beauty of the Heart. The programme aims to provide access to information and to share and debate ideas in support of democracy and freedom of speech.

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