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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Andrew Mellon Foundation renews ongoing support for UFS projects
2017-04-10

Description: ' Andrew Mellon Foundation - Badat Tags: Andrew Mellon Foundation - Badat

Dr Saleem Badat and Annemia van der Heever.

The University of the Free State (UFS) was first awarded a grant by the Andrew W Mellon Foundation (AWMF) in 2015 to fund several projects between 2015 and 2016 under the International Higher Education Strategic projects fund. The programme’s director, Dr Saleem Badat, visited the UFS on 23 March 2017 as part of his annual first-quarter feedback sessions, with not only the UFS but other universities around the country that benefited from the programme. Top of the agenda was a meeting with principal investigators of projects funded by the foundation, to discuss the UFS’s institutional priorities for funding, alongside the university’s management, to discuss possible intra-institutional projects to be undertaken with other universities.

During his visit, Dr Badat met with Prof Nicky Morgan, UFS Acting Vice-Chancellor and Rector, as well as the AWMF representative, Annamia van der Heever, Director: Institutional Advancement. He discussed future plans with managers of the Programme for Innovation in the Artform Development, #Movements project, Inclusive Professoriate Grant and the Curriculum reform programme which involved seven other universities.  

The AWMF, through its projects, is instrumental in developing and maintaining strong higher education institutions that produce knowledge and high-quality graduates, and advances social justice. The projects further aim to deepen and broaden public understanding and support for the arts and humanities, diversity and inclusion. “The Foundation each year presents universities with wonderful opportunities to improve teaching, learning and research in the humanities. We are working hard with the Faculty of Humanities on possible submissions for 2017,” said Van der Heever.

During 2017 between $10.8 million and $12 million will be available for grants by the Foundation’s International Higher Education and Strategic Projects programme. The Vice-Chancellor’s Office will continue to serve as a contact point and administrative support for UFS projects currently funded by AWMF. Institutional Advancement will assist project leaders to draft submissions to the Foundation this year and in the future. In 2018 AWMF will celebrate 30 years of involvement in supporting higher education in South Africa. 

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