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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Researchers celebrated for outstanding achievements
2017-05-05

Description: Researchers celebrated for outstanding achievements  Tags: Researchers celebrated for outstanding achievements

From left, NRF P-rated researcher,
Dr Daniel Spence; Directorate Research
Development, Eleanor van der Westhuizen;
Vice-Chancellor and Rector Prof Francis Petersen;
Dean of Faculty of Theology Prof Fanie Snyman;
and Vice-Rector: Research, Prof Corli Witthuhn.
Photo: Johan Roux


The University of the Free State’s (UFS) Vice-Rector: Research, Prof Corli Witthuhn, hosted a Research Celebration, at which the new National Research Foundation (NRF) ratings, presentation of the UFS Book Prize and the research support award were announced. The UFS Chancellor, Dr Khotso Mokhele, and Chairperson of the UFS Council, Mr Willem Louw, were in attendance among academics and staff members. 

An astounding preface
Presenting the opening remarks, UFS Vice-Chancellor and Rector, Prof Francis Petersen, congratulated all researchers and prize recipients on behalf of the rectorate. He applauded all researchers who had put their best foot forward and were acknowledged by the NRF. Furthermore, Prof Petersen said that the success of UFS researchers informed that the university received international recognition. “Research has the ability to play an active role in transformative action that leads to change. We are striving to be a leader in research output,” said Prof Petersen.

Humble and gracious recipient
Prof Fanie Snyman, Dean of the Faculty of Theology, walked away with the most sought-after award of the day, the UFS Book Prize for Distinguished Scholarship, for his book, Malachi, on the last book of the Old Testament. The book was published in Germany and can be used by theology scholars and academics.

“I have no words, I am sincerely grateful for this award, but I must also thank the university. I am grateful for the support that has enabled me to complete the book and achieve this award,” said Prof Snyman. He is the third academic to be awarded this prize.

University reaches new heights
The university’s new NRF-ratings were celebrated. The UFS has 27 new rated researchers and seven researcher’s ratings were renewed. Prof Jonathan Jansen received a NRF A-rating and Dr Daniel Spence a P-rating.

The Directorate of Research Development’s Eleanor van der Westhuizen was awarded the Research Support Award, which is to acknowledge those who accelerate and propel research and/or researchers.

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