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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Consideration of the future of Reitz Residence
2008-03-17

Against the background of the recent events surrounding the video produced in Reitz Residence and in terms of a resolution passed by the Council of the University of the Free State (UFS) on 7 March 2008, the Rector and the Management of the UFS are at present considering the future of the Reitz Residence on the main campus of the University.

According to the Council resolution, this may include the possible closure of the residence and its conversion into either a new residence or accommodation facility or a different type of facility for use by the University. The guideline by Council is that it should become a beacon of transformation, hope and liberation.

The substantive issues that will be considered in taking the above-mentioned decision include, among others: the necessity of utilising the residence for other needs; the promotion of transformation and diversity in residences and on the campus; the educational and career interests of future residents; safety and security on the campus; and the effective functioning and strategic objectives of the UFS, including the place and profile of the UFS in the national and international university context, the UFS’s co-operation with other universities, organisations and experts, the UFS’s community engagement, and strategic partnerships with the business sector.

No such decision will be taken before the persons who will be affected directly by such a decision have been afforded a reasonable opportunity to make submissions and proposals for consideration by the Management. These direct stakeholders, in law, have been identified as:

  • students residing in Reitz at present;
  • parents of students residing in Reitz at present; and
  • present staff of Reitz.

In addition, any stakeholder or group of stakeholders are invited to make proposals by way of written submissions on the basis of the above-mentioned before or on 14 April 2008.

The University gives its assurance that whatever is ultimately decided, reasonable notice will be given to all the above-mentioned direct stakeholders and that the implementation will take place in a fair and reasonable manner to avoid causing unnecessary disruption for students, parents and staff.

Please send written submissions to:
The Vice-Rector: Student Affairs
Reitz issue
University of the Free State
PO Box 339
Bloemfontein 9300

Fax number: 051 444-0740
Email address: voorstelle@ufs.ac.za  

Prof. FCvN Fourie
Rector and Vice-Chancellor

Media Release
Issued by: Mr Anton Fisher
Director: Strategic Communication
Tel: 051 401 3422
Cell: 072 207 8334
E-mail: fishera.stg@ufs.ac.za  
17 March 2008

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