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28 October 2024 | Story Zingaphi Mdletshe | Photo Supplied
Kovsie Act Volunteer Programme 2024
Kovsie ACT volunteers undergo leadership and skills training, preparing them to engage in community service and develop sustainable solutions to societal challenges beyond university life.

The University of the Free State’s (UFS) Kovsie ACT office continues to foster a spirit of humanity among students through a leadership and skills development training initiative that is aimed at not only developing them as volunteers but also as conscientious individuals who understand the value of helping others.

“The leadership and skills development training is a platform that the ACT office utilises to ensure that volunteers are equipped with the necessary skills needed to fulfil their duties as Central ACT Committee members, thereby facilitating a smooth term,” said Teddy Sibiya, Senior Assistant Officer at Kovsie Support Services. “We aim to impart knowledge that will be beneficial during their term and beyond their involvement with the ACT office.”

Touching on how the training aligns with the broader goals of the Kovsie ACT Volunteer Programme for the term 2024/2025, Sibiya emphasised that sustainability has always been at the heart of Kovsie ACT and that their activities provide opportunities for students to engage in community service and participate in environmental initiatives to assist civil society organisations. The programme also encourages students to become active global citizens by addressing transnational issues such as food insecurity and socio-economic challenges.

“I am excited about the opportunity to be part of a movement that influences not just the lives of students but also reaches beyond the university, promoting innovative and sustainable solutions on a larger scale,” said Raylene Bussack, a Central ACT Committee volunteer. “My goal is to inspire and empower others to join us in this vital work to make a lasting difference together.”

In addition to leadership training, Kovsie ACT offers various programmes designed to enhance students' skills in areas such as communication, teamwork and project management. These skills are essential for their roles within Kovsie ACT and for their future careers. By participating in community service projects, students build valuable relationships and gain practical experience that will benefit them upon graduation. The initiative ultimately aims to create a culture of giving back among students while enriching their university experience.

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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