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Urgent notice: critical shutdown of UFS IT system
2014-08-20

ICT Services is experiencing a degradation of service due to a technical fault in one of our key mass storage devices, which calls for a critical shut-down of the facility as soon as possible. The implication of the error condition is of such a nature that we need to decommission in excess of 550 servers before the actual error can be addressed. In failing to do so in a structured manner, we run the risk of a total system outage and a prolonged repair process of the total server infrastructure due to possible damage to disks and processing facilities.

It is foreseen that ICT will commence with the decommissioning of the servers from 14:00 on Saturday 23 August 2014, repair the error and recommission the facilities by 20:00 on Sunday 24 August 2014.

The following services will therefore be unavailable during this period:

• All learning platforms (BlackBoard, etc.)
• All administrative systems
• Internet access
• Email services

PLEASE NOTE: Students are requested to retrieve all information they require from BlackBoard during this period, before the systems are shut down.

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