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29 October 2020 | Story Thokozane Ngcongwane | Photo Supplied
Thokozane Ngcongwane recommends that students and staff should actively seek help for their mental-health challenges.

My name is Thokozane Ngcongwane. I coordinate the UFSS1504 module in the Centre for Teaching and Learning (CTL). The journey of struggles and triumphs against mental illness has often peppered my life more than I thought. Having grown up in rural Free State, it was hard for my parents, as well as those around me, to believe that things such as mental illness exist – let alone their own son! 

I grew up with attention-deficit / hyperactivity disorder (ADHD) and was admitted numerous times as the illness was misdiagnosed and untreated. This laid the foundation for a childhood filled with amazing feats of energetic activity, but also had the downside of being misunderstood, or ill-treated due to this illness. Before I knew about this illness, I believed that because of my height (I have been given the names ‘Napoleon’ and ‘Goliath’ by various people, throughout) and stature. I was a prime target for bullying. 

Fast forward to university, and with the world as my oyster, I believed I would do well, graduate, and become the scientist I have always dreamed of becoming. Nothing could prepare me for the roller-coaster ride that, even to this day, has taught me highly valuable life lessons that I would never have received anywhere else. I started a degree in Chemistry (Extended) and was doing well in the first year. I was even fortunate enough to be selected for the F1 Leadership for Change exchange programme that took me to the USA. That was an incredible experience. Fast forward to my third year, and things took a turn for the worse. 

By 2013, I started getting panic and anxiety attacks, the origin of which was quite unknown to me at the time. I thought that I was starting to go insane and this caused a huge drop in my academics, as well as distorting my overall view on life. I started refusing to see friends and family and even shunned myself from engaging in academics. This was the start of my battles and little prepared me for the fight ahead. I took a trip outside of my surroundings and became aware of how the people I avoided cared for me, and the result was that I overcame anxiety for that period. Family, friends, and lecturers were supportive and encouraged me to do my best amid this unknown period in my life. My academics improved and I became social again. 

When I thought the worst was behind me, I was diagnosed with generalised anxiety disorder (GAD). I contacted Student Counselling and Development and received professional assistance. I started feeling better again and was on my way to graduating, albeit the journey was fraught with anxious moments. My graduation was delayed due to a credit shortfall, and this threw me in the deep end once again. This time, I dealt with it better by engaging myself in my passions – sports and the outdoors. I graduated in May 2016 and secured a temporary job as a Science teacher.

I returned home to the Qwaqwa Campus, where I became an intern in CTL. My troubles reached a boiling point in 2019, and I contacted Careways on recommendation of my head of department. It is now 2020, the year of global anxieties. I have learnt that institutions such as the South African Depression and Anxiety Group (SADAG) are available to help. Higher Health is also available to deal with issues around stigmatisation. In short, seek help and never abandon your support structures. Your mental health matters.

News Archive

UFS Communication and Brand Management receives two prestigious international awards
2015-07-07

Lelanie de Wet, Lacea Loader and Leonie Bolleurs

The Department of Communication and Brand Management at the University of the Free State (UFS) received two of the six Gold Quill Awards – that were awarded to South African companies and institutions - at the International Association of Business Communicator’s (IABC) Excellence Gala ceremony in San Francisco, US on 15 June 2015.

The awards ceremony formed part of the 2015 IABC World Conference, which took place from 14-17 June 2015. The department received a Gold Quill Excellence Award for its social media campaign, UFS #FaceOfFacebook and a Gold Quill Merit Award for the B Safe Take Action campaign.

From the 15 countries that entered, a total of 120 Gold Quill Excellence awards and 189 Gold Quill Merit awards were awarded. Other South African award winners included Barclays Africa Group Limited, Mediclinic and the Cape Peninsula University of Technology (CPUT).

This is the second year in a row that the UFS has been recognised by the IABC for its communication projects. In 2014, the department was awarded the Jake Wittmer Research Award for a Stakeholder Perception Audit conducted in February 2014. The audit was considered – by the IABC - as one of the best breakthrough strategies used by a university to measure the perceptions of its stakeholders.This made the UFS the first tertiary institution in Africa to receive the research award. The stakeholder perception audit also received an Africa Gold Quill in 2014.

"Being recognised by a global association such as the IABC for the second time, is a great honour and I am very proud of what my colleagues have achieved by entering the two campaigns. Winning the awards is a true indication of what can be done when a team of expert communicators is committed towards engaging their target audiences with campaigns that speak of quality and innovation. The fact that the UFS is one of only two tertiary education institutions in the country to receive these prestigious awards, makes it even more special," said Lacea Loader, Director: Communication and Brand Management at the UFS.

IABC World and Africa conferences 2015 

The IABC is a global membership association with a network of 12 000 members in more than 80 countries, representing many of the Global Fortune 500 companies. It serves professionals in the field of business communication, bringing together the profession’s collective disciplines.

With the theme: Changing landscape: Informing the future, the 2015 world conference was attended by over 1 200 delegates from across the world. Delegates were offered an opportunity for learning, discovering, and connecting. Loader also made a presentation entitled ‘Award-winning measurement endorses sound reputation management strategy’ at the world conference.

The department will also be receiving two Africa Gold Quill Awards from the Africa chapter of the IABC for the same campaigns on 30 July 2015 in Johannesburg.

UFS #FaceOfFacebook Campaign

The university received a Gold Quill Excellence Award for its social media campaign, UFS #FaceOfFacebook. This initiative originated in the university’s commitment to its Human Project, which sets the standard for good behaviour and care.

Lelanie de Wet, Manager: Social Media and Website Content and project leader of UFS #FaceOfFacebook, said the project was born from the need to communicate with students. Thus a virtual friend, #FaceOfFacebook, was created. “Yearly auditions are being held to choose the new face representing the UFS on Facebook. Short video clips of the #FaceOfFacebook – whether it is attending events or communicating important messages - are posted on the UFS Facebook page. The successful candidate holds the title #FaceOfFacebook for 12 months.

“When I look at a campaign such as #FaceOfFacebook, from the time it took its first tentative steps in 2013, and see how it inspired staff and students alike, my heart swells with pride. Often you can see the impact you have made only in retrospect. The ripples you send into the world will inevitably create waves,” she said.

B Safe Take Action Campaign

The B Safe Take Action campaign of the university received a Gold Quill Merit award from the IABC.

The campaign was activated in September 2013. “It targeted on- and off-campus students and staff, aiming to create social ownership of personal safety, and to raise awareness of the safety measures put in place by the university,” said Leonie Bolleurs, Manager: Internal Communication and project manager of the campaign.

The campaign looked at a number of safety aspects, focusing not only on crime but also on being safe from road accidents and stress/burnout.

It is the second time this year that the BSafe campaign has been recognised for its innovative strategy. Earlier this year it received a PRISM Award (Gold) from the Public Relations Institute of Southern Africa (PRISA). The annual PRISM Awards are about recognising and celebrating great public relations campaigns.

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