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24 August 2021
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Story Amanda Tongha
In a year marked by a global pandemic, the University of the Free State (UFS) has made great strides in research, teaching, and impactful engagement.
Our 2020 journey has seen many staff members providing services to advance public knowledge of COVID-19 for the greater good of South Africa. We have produced top-rated scientists, boasting six SARChI research chairs and three A-rated scholars in our world-class workforce. Our various initiatives to ensure student success continue to bear fruit, with current and former students making their mark in the world. One such example is Qinisani Qwabe, a PhD student in the Centre for Sustainable Agriculture, Rural Development and Extension, who was selected in the education category of the Mail & Guardian Top 200 Young South Africans. He was also chosen to represent South Africa at a BRICS conference in Russia.
You can read these and other facts and figures in ‘Our 2020 Journey’ publication.
Click on image to download the document

"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |