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21 August 2021 | Story Michelle Nöthling

What does the best university community look like? And what would a better South Africa look like?

In the last couple of weeks, our conversations have been dominated by topics of violence that have spilled into our communities. We have shared our fears with each other and talked about the complexities that gave rise to this rage within our society. We also witnessed communities pulling together in the midst of the destruction, reminding us of our common humanity. 

If you had the opportunity to help build the best university you could imagine, would you step into that space? If you could help create a prospering South African society, would you act?

This is what the Division of Student Affairs is calling you to do. Join us as we embark on a journey of reimagining and ultimately co-creating the community we want. It starts with a conversation. A conversation where your voice is important and welcomed, and where we regard your presence as essential to realise our shared dreams.

We call you as a member of the UFS community—students and staff alike—to join our circle of conversation. We will make use of deeply engaging methods and break-out rooms to create a safe and brave space that encourages mutual sharing and deep listening. 

Add your vision and voice to the conversation to collectively imagine and build the best version of our university.

UFS Community Conversation
Date: Wednesday, 1 September
Time: 16:00 – 18:00
Platform: Zoom (in order to best support universal access and methodology)

Registration is required:

For reasonable accommodation requirements (e.g., closed captioning, or sign language interpreters), contact Michelle Nöthling at nothlingm@ufs.ac.za.

We also have information session leading up to our main conversation. During these sessions, we welcome your questions and together start to explore the concept of community in a collaborative environment.  

Information sessions
Monday, 23 August 2021, 15:00 – 16:00
Tuesday, 24 August 2021, 15:00 – 16:00
Wednesday, 25 August 2021, 15:00 – 16:00
Thursday, 26 August 2021, 15:00 – 16:00
Monday, 30 August 2021, 15:00 – 16:00
Tuesday, 31 August 2021, 15:00 – 16:00

Click here to access any of the information sessions. No registration is required for these sessions.

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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