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24 July 2024 | Story Lacea Loader

The University of the Free State (UFS) is co-hosting the Global Social Innovation Indaba together with Social Innovation Exchange (SIX) on its Bloemfontein Campus from 30 September to 2 October 2024. This event brings together people from different sectors all over the world to discuss how to accelerate and support people-powered change and create a better society for generations to come.

The UFS is excited to collaborate with SIX, as its vision and values overlap. During this three-day indaba, aspects such as – what it takes to build accountable, inclusive, and participatory institutions, specifically the future role of universities in South Africa – will be discussed. Themes to be explored include young people as drivers of change, post-industrial transitions and community resilience, the role of art, social change and bridging divides, and systemic approaches to dealing with unemployment.

Some of the speakers and participants in the programme include Carla Duprat from ICE (Brazil); Cheryl Jacob from ESquared Investments (South Africa); François Bonnici from the Schwab Foundation for Social Entrepreneurship (Switzerland); Sir Geoff Mulgan from the University College London (UCL) in the United Kingdom; and Dr Narissa Ramdhani from the Ifa Lethu Foundation (South Africa).

The UFS will also use the opportunity to showcase its campus and offerings to attendees, focusing on its transformation story and some of the interdisciplinary forward-thinking programmes. Guests will also be treated to true South African hospitality, laying the foundation for strong relationships and collaboration.

SIX believes in the transformative power of people working together. Exchanges based on mutual value and reciprocity are the missing link in tackling the world’s problems. As a friendly, expert entry point to global social innovation, their work connects organisations, sectors, communities, and nations to build capabilities and create opportunities for collaboration. 

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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