About the Systems and Project Management Directorate

Our Mission is:

To enable agility and align business requirements to process and systems through business analytics, project and change management and building capabilities.

Our Vision statement, aligned to the institution's vision, is:

We strive to be a hub of excellence, providing highly optimised, automated and fluid systems which support end-users across the University through interactive engagement with our stakeholders by driving seamless integration, innovation and delivering effective solutions efficiently.

Overview of departmental functions

Systems and Project Management function

Systems Management ensures that the student information system is maintained to support the university, and that the system is reliable, compliant, efficient and able to adapt to new needs. Business analysts liaise with various business units (ICTS, SAS, SRS) to ensure business issues and needs are met.

The Project Management function enables the successful delivery of projects. The key functions include project initiation and planning, stakeholder management, resource allocation, monitoring and reporting of tasks in project timelines, strategic and portfolio management, knowledge capture and lessons learnt.

End User Support function

The training function ensures that staff are equipped with the necessary skills and knowledge to complete their duties and responsibilities in a responsible manner.

Our two core functions support our Main Strategic goal:

“To position the Systems Project Management Directorate as the University’s centre of excellence for agile, optimised, and fully integrated systems by aligning business needs with innovative processes and technologies. Through expert business analytics, project and change management, and capability building, we will deliver seamless, efficient, and user-focused solutions that foster interactive stakeholder engagement, enable organisational agility, and drive sustainable innovation.”